FAQs
Does Suki Suki Naturals test on animals?
None of our products have ever been tested on animals. Only humans!
Are your products safe for all ages?
Yes, but used within reason. Our skincare range is not suitable for children under the age of 12. Don't forget to patch test before usage.
Are your products safe for pregnant and nursing mothers?
Our entire product range is safe for pregnant or nursing women. However, we recommend you always check with your doctor before using any new products while pregnant or nursing.
Is your packaging recyclable?
Most of our products are made from glass and all of our products are recyclable. If the recycling information is unclear, please contact us at hello@sukisukinaturals.com
Shipping and returns
When will I receive my Suki Suki Naturals order?
- International Delivery 3-7 working days
- South African Deliveries 1-3 working days for main centres and 3-5 for outlying and regional arrears
Please note that deliveries are scheduled during the working week (Monday to Friday), and we do not deliver on weekends. Ensure that someone is available to receive your order at the specified address between Monday and Friday, 9:00 am - 5:00 pm.
What is the shipping fee?
- USA: $10 - Orders over $95 enjoy free shipping.
- Europe: €10 - Orders over €85 enjoy free shipping.
- UK: £10 - Orders over £80 enjoy free shipping.
- South Africa: R100 - Orders over R600 enjoy free shipping.
How will my Suki Suki Naturals order be delivered?
We provide quick door-to-door courier delivery services to both residential addresses and office locations to the USA, UK, France, Belgium, Netherlands, Germany and South Africa. No deliveries to postal boxes. For more info please refer to our shipping policy here
What information should I provide for the an great delivery experience?
Please provide:
- your home or business name
- a contact number to reach you on
- any special instructions to the courier
Does Suki Suki Naturals delivery to countries outside of the above?
We try our best to accommodate our customers. We're currently shipping to the above countries and upon special request we can ship to your location, please send your order to hello@sukisukinaturals.com and we will advise if we can ship to your country or region.
Can I return my Suki Suki Naturals products?
We at Suki Suki Naturals stand by the quality of our products. However, should you not be satisfied for any reason with your products, please contact us within 7 working days of purchase, we will collect the products from you free of charge and will refund you in full. Please refer to our return and refund policy here